The prestigious One&Only Cape Town partnered with Augos to hit an ambitious 30% energy reduction target. Comprehensive measurement pinpointed the waste, and a zero-cost, human-centric energy management programme delegated accountability to the teams driving the usage. The result was a verifiable 35% reduction in three months, achieved entirely through behavioural and operational change.
The management team at the renowned One&Only Cape Town was tasked with an extremely challenging objective: a 30% reduction in hotel energy consumption within a tight three-month timeframe. Augos was engaged to bring its platform and engineering expertise to bear.
The first phase was a comprehensive measurement installation, to baseline consumption and identify specific opportunities across the large, complex property, moving beyond aggregated utility bills to granular, real-time data.
This project set an early benchmark for behavioural energy management in South Africa's high-end hospitality sector. It showed that significant savings could be achieved through operational and behavioural change before any capital expenditure, proving that efficiency is as much about human discipline as it is about technology.
The key insight from the measurement phase was that, while engineering controls were necessary, rapid savings would require far wider engagement. Rather than limiting responsibility to the engineering team, Augos delegated accountability to the individuals and units responsible for the usage:
Supported by the expertise of both the hotel's engineers and Augos, this created personal involvement and rapid buy-in, ensuring compliance and the sustained effectiveness of the changes.
The three-month programme comfortably exceeded the target:
A comprehensive measurement installation pinpointed the waste, then a zero-cost, human-centric programme delegated accountability to the departments driving the usage. The result was a 35% reduction in three months.
No. The 35% reduction was achieved entirely through zero-cost operational and behavioural interventions, before any capital expenditure.
Instead of leaving efficiency to the engineering team, each department, such as housekeeping, kitchen and spa, was made responsible for its own measured usage, turning consumption into an accessible KPI.
Zero-cost behavioural shifts: HVAC optimisation standards, new room check-in and check-out procedures, and frequent spot checks backed by verifiable data.
Three months, against an already tight timeframe and an ambitious 30% target.
Granular, accurate data made each team's usage visible and gave accountability something concrete to act on, which is what made the behavioural change stick.
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