Energy · Bill Verification

Verify your energy bill in minutes.

The Augos platform rebuilds your bill from your actual usage and tariff, then compares it to what the utility charged and flags every difference in rands and %, in real time.

Book a demo
36 months
Of errors you can claim back
<5 min
To verify each bill, monthly
<7 days
From survey to live
Millions
Saved for SA businesses
The problem

Until now, you had no way to verify the accuracy and integrity of your utility bill.

Utility bills, whether from Eskom, a municipality or a landlord, are complex. There is no standard format, and nothing to verify them against.

01

Estimated and actual reads

Bills alternate between estimated and actual meter reads, then true up across overlapping periods, leaving no clean reference point to verify against.

02

Seasonal tariffs

Rates shift between high and low-demand seasons and reset with each annual increase, so the price per unit never stays still.

03

Time-of-use rates

Peak, standard and off-peak rates change by the hour and by the day, so the same kilowatt-hour costs more or less depending on when it was used.

04

Demand charges

Maximum-demand and notified-demand charges are billed on a single peak interval, where a short spike can set the cost for the whole month.

The solution

Augos changes that.

We install billing-accuracy meters, so you have a verified set of readings. The platform pulls your tariff from our database and builds the bill the way it should be. You enter the figures from your invoice, and straight away you see whether the bill is correct and ready to pay, or needs a closer look.

01

Full transparency

We break down the whole tariff and show how the bill is built, down to the line causing the variance.

02

National tariff database

Every Eskom and municipal tariff, kept current, so yours is always applied correctly.

03

Live data

Your usage as it happens, not weeks later, so you can act before the next bill.

04

Billing experts

Tariff and billing specialists on hand to help with queries and disputes.

Bill verification · one site · March

Estimate vs bill

ZAR
excl. VAT
Charge lineEstimateUtility billVarianceStatus
Energy (kWh)842,180842,310+130Verified
Network & capacity198,400198,4000Verified
Demand (NMD penalty)20,70061,900+41,200Action
Estimated read3,69022,090+18,400Action
Reactive (kVArh)14,30014,3000Verified
Total1,079,2701,139,000+59,730Action
Source · measured intervals vs utility invoice · excl. VATFigures illustrative
How it works

Three steps. No expertise needed.

Verifying a utility bill normally takes specialist knowledge of meters and tariffs. Augos simplifies and distils it into a few clear steps, so anyone in your business can verify every utility bill.

1

Install the Augos meter

State-of-the-art metering, brought online with a guided activation app, streaming your usage straight to the platform.

2

Add your bill

When the invoice arrives, before you pay it, open a new reading period and enter the billed figures.

3

Review the result

The platform does the hard work and returns a clear, easy-to-read variance report, so it is obvious when action is needed.

Estimate vs bill, per line itemVerified or anomaly statusVariance in rands and percent24-month trendDispute-ready export
What you get

Real, tangible benefits of Bill Verification.

01Verify before you pay

Every bill is verified against your measured data before the invoice is authorised, so you hold or query a wrong one instead of paying it and chasing it later.

02Recover historic errors

Over and under-billing both count, and in South Africa claimbacks run up to 36 months, so past mistakes are still recoverable.

03Dispute with evidence

Export the line-by-line comparison and the measured data behind it, structured to put in front of your supplier or municipality.

04Expert support

Augos billing specialists help you read the variance and take it to the supplier, so you are not chasing it on your own.

Proof

Why verifying pays.

R1.4M
recovered for a multi-site retailer over a year of verified bills
6.8%
average overcharge on a flagged bill, at a manufacturer
36 months
of overcharges clawed back in a single claim, cold-storage operator
1 in 7
bills carried an error worth disputing, commercial landlord

Illustrative · representative figures, pending verified case data

Real bills, verified against the data.

Sanlam Sky Houghton
Commercial property · Johannesburg
Augos meter data exposed systematic council overbilling. A second, independent meter confirmed the readings, and the council credited the money straight back to the account.
R1.15M credited back
Vineyard Hotel
Hospitality · Cape Town
When the council's demand reading spiked and the Augos data did not, the council tested its meter, corrected it, and reversed the incorrect charges.
Several council bills reversed
Karob Plastics
Manufacturing · ISO 50001
The monthly summary sets measured consumption and demand against the council's bill, so estimated charges are caught and spend is easy to forecast.
Estimated bills caught monthly

Source · Augos customer case studies · figures as published

The loss

Calculate your billing errors.

Set your monthly electricity spend, then pick an error level. Each reflects how often we see that variance across our client base, and shows what it could be costing you. An estimate, not a quote.

Monthly electricity spendR150,000
R10kR2m
What we see, across our clients
Estimated annual exposure
R36,000
Estimate only. A typical variance applied to your spend, not a count of your actual errors.
What it costs

The low cost of verification.

One Nova meter on each incoming supply. A once-off for the hardware, then a fixed monthly fee per measured point. No percentage of what's recovered.

Incoming supplies at your site
1

CTs and installation materials may be required to complete the hardware install.

Nova 3-phase Smart meter
R3,000
Monthly fee
R450/month
Pricing excludes VAT
Get a quote
More than bills

Part of the Energy Intelligence suite.

Bill Verification is one of a full suite of reports and tools in the Augos Energy Intelligence platform, all included. Start with the bill; the rest is ready when you are.

12
energy modules, every one running on the same calibrated meter and tariff engine.
Bill verification
Estimate vs bill
Cost breakdown
Line-item costs
Cost allocation
Split by cost centre
Tariff comparison
Test a tariff
Time of use
Peak and off-peak
Dashboard
Live KPIs
Technical analysis
Demand and power factor
Consumption breakdown
Where it goes
Charting
Any metric, any point
Power factor & demand
The penalty and the fix
Triggers & alerts
Threshold alerts
Data download
Raw and AI-ready export
The same platform, across every utility
Electricity
Water
Gas
Fuel
The hardware

The Nova Smart Meter in detail.

For the technically minded. Every figure on this page traces back to the Augos Nova, a billing-accuracy meter, independently calibrated and traceable to national standards.

Class 0.5S
Type-tested to IEC 62053-22
ISO/IEC 17025
Type-approved at an accredited national metrology lab
Batch testing
A random sample independently tested at a SANAS-accredited lab, before deployment
Revenue-grade
The accuracy class required for tariff billing
What it measures
Energy
Active (kWh), reactive (kVArh) and apparent (kVA), four-quadrant.
Demand
Maximum and minimum demand, for notified-demand tracking.
Power factor
Per phase and total, to ±0.5%.
Voltage & current
All three phases, to ±0.2%.
Power quality
2nd to 31st harmonics and total distortion (THD).
Frequency
Measured to ±0.02 Hz.
Connectivity
RS485, Wi-Fi, 4G or LoRa, on a DIN rail.
Protocols
MODBUS RTU and TCP/IP, and MQTT.
FAQs

Common questions.

Can you connect to our existing meters?

Technically, yes, with a modem on your meter or a data feed pulled into the platform, but that adds cost and complexity for a weaker result. Instead, we have made the Augos Nova so affordable that fitting one is usually cheaper than adding a modem to the meter you already have, and it gives you far more: calibrated, dispute-grade data, remote switching and extra inputs.

Does Augos take a cut of what you recover?

No. Bill Verification is a fixed monthly fee per measured point, whatever it finds, so you keep everything it recovers.

Can overcharges from past bills be recovered?

Often, yes. In South Africa, billing claimbacks can reach back up to 36 months, so once we have your measured data, historic errors can still be disputed and recovered.

What about undercharged bills?

Under-billing cuts the other way. A utility can recover what it under-charged going back up to 36 months, so a bill that looks cheap now can land as a large back-bill later. Because Augos measures what you actually use, you see the gap as it builds and can make provision for the claim, rather than being caught out.

Do the other modules cost extra?

No. The full suite of reports and tools comes with the platform. You pay a fixed monthly fee per measured point, not per module, so the rest is there to use whenever you need it.

How soon will we see a verified bill?

It follows your billing cycle. The meter goes in quickly, but a bill can only be verified once we have measured a full supplier billing period against it, so the first verified bill typically lands four to six weeks after install.

If you find an error, do you help us dispute it?

Yes. The data is yours to run the dispute yourself, or our billing specialists can take on the full verification and dispute process on your behalf, as a scoped add-on priced to the work involved.

Can you handle multiple sites?

Yes. Pricing scales per measured point, and a whole portfolio runs under one platform, so every site is verified the same way.

Start with one site

Verify your energy bill
in minutes.

A billing expert will walk you through it, on your own tariffs and bills.

Book a demo
Step 1 of 3 · Your details