Augos Factory / How it works / The method

The method, for analytical buyers

Recoverable hours, measured against your line's own best.

No textbook 85%. Each stop reason is compared with its own recommended time on your line: a fast pace it already reaches regularly. The gap, counted in hours, is what your plant has already shown it can win back. Here are the formulas, a worked example and the limits.

1 year
of your own stops sets each target: this calendar year to date, recalculated as stops come in, reset each 1 January
10 events
before a reason gets a recommended time
16.9 h
of cleaning above the line's own recommended time, on one line in one month
Measured
R4,950
per line per month, ex VAT

In short

Recoverable time is the time each stop ran beyond its target, summed. The target is the recommended time: the median less the median absolute deviation of the reason's events this calendar year to date, outliers removed. To estimate a rand figure yourself, multiply by what an hour of net production earns your line. The platform shows lost time in hours. It measures paid time the plant has already shown it can recover, not a forecast saving. In the knowledge base the method is OEE+: standard OEE with an owner on every lost minute. What it costs ›

The three numbers

Typical, target, gap

Every stop reason on every line gets three numbers, worked out from this calendar year's events so far. The target comes from the line's own record, so it moves both ways as stops come in: faster runs pull it down, slower runs push it up. When the line's best beats a standard, the plant decides whether to tighten it. When the target sits above a standard, the standard may be too tight for the line, and the plant can review it.

Typical time

typical = median duration of this stop reason on this line, this calendar year to date, outliers removed

Target

target (recommended) = median − median absolute deviation of the same events. Outliers beyond 1.5 × the interquartile range are removed first.

Recoverable hours

recoverable hours = Σ (duration − target), for every event slower than the target
your own estimate in rand = recoverable hours × rand value of an hour of net production (good units × sales value ÷ net production hours)

Planned stops

Standard plus overrun

Changeovers, cleaning and breaks follow one rule. Actual time is the allowed time plus the overrun, and the stop stays a planned stop however long it runs. The allowed time is planning's, shown on screen as Planning Efficiency Loss. The overrun is the line team's, shown as Operator Compliance. The line's own best is the benchmark: where it beats the standard, the standard can be tightened.

One changeover, split two ways

Illustrative
Allowed time 30 min: planning (Planning Efficiency Loss)Overrun 12 min: line team (Operator Compliance)Line's best 22 min: the benchmark

Illustrative stop, not a customer.

Who the time sits with

Every lost hour goes to the person who can win it back

Who owns a lost minute depends on the part of the stop it falls in, not on the stop reason. Nothing is set per reason in your workbook. The knowledge base sets out the rule in OEE+ and the Owner column. A department is the roll-up of the people measured: operators to production, technicians to the technical team. The root of a stop is found in the reason tree, from the reason to the machine, assembly, component and part, down to the event log.

Part of the stopWho it sits withWhy
Planned stop: the time allowedPlanningThe plant set the standard. A bucket, not a person: there is no planning module
Planned stop: the overrun (Operator Compliance)The operator logged inExecution against the standard
Unplanned stop: evaluation and resolutionThe operator logged inFrom the stop until the call, and clearing it alone. A wait for material with no call sits here, with its root in the reason tree
Unplanned stop: response, active wrench, inactive wrenchThe technician who accepted the callNeeds Augos Assist. Without it the whole stop sits with the operator
Interruptions (short stops)Their own account, traced to the operator and productCounted by the sensor below the threshold; no reason, no call
Speed loss and quality lossReported by job and productAgainst the rated speed and the good count

Valuing an hour

We count the hours. Your finance team sets the value.

Your finance team gives each product a sales value, the rand value of one good unit. The dashboards show net production time in rand: the good units made, times their sales value.

  • An hour of net production is worth what the line actually made in it. Faster runs make the hour worth more, slower runs less.
  • The value comes from the products that ran in the period. There is no averaging.
  • Losses are shown in hours and as a share of paid time, not in rand.
  • Finance can change a sales value later, with approval. Past figures are then recalculated.
  • No "acceptable downtime" allowance: targets come from your line's own best.

The method in the platform

Every recoverable hour, ranked in one report

Performance Overview applies the method to the whole line. Each loss shows its current time and its Potential Gain against the line's own best, so the biggest lever is first.

1

Find the biggest band

The time account sums to 100% of paid time. Rank the KPIs by Potential Gain: the largest is where to start.

2

Open its top five

Every KPI opens the stop reasons and the people behind it, largest first, with the share the top five explain.

3

See the full record

Open one reason for its stop history, month by month, then filter by operator and product in the stoppage analysis.

One line, two months, in three steps

Illustrative
Planning Efficiency LossOperator ResolutionOperator EvaluationTechnician ResponseActive WrenchInactive WrenchInterruptionsSpeed LossNet Production Time
Key Performance IndicatorsCurrentPotential Gain

Operators

Implement Recommended Time127h 37m (17.46%)17h 7m (2.34%)
Compliance % 36.30%24h 9m (3.31%)
Operator Training86h 27m (11.83%)
Average Operator Evaluation Time9h 39m (1.32%)4h 2m (0.55%)
Average Operator Resolution Time70h 19m (9.62%)42h 57m (5.88%)

Technicians

Average Technician Response Time 32h 58m (4.51%)14h 10m (1.94%)
Technician Compliance71.4%6h 48m (0.93%)
Total Wrench Time49h 55m (6.83%)12h 21m (1.69%)
Mean Time To Repair14m 50s26h 31m (3.63%)
Losses / Time Account% of Paid TimeTotal Time
Planning Efficiency Loss17.46%127h 37m
Operator Resolution Time9.62%70h 19m
Operator Evaluation Time1.32%9h 39m
Technician Response Time4.51%32h 58m
Active Wrench Time5.14%37h 34m
Inactive Wrench Time1.69%12h 21m
Interruptions8.53%62h 19m
Speed Loss3.30%24h 05m
Net Production Time48.37%353h 31m

Assist rows come from maintenance calls: who evaluated, how long the line waited for a technician, and how long the repair ran or stood still. Without Assist, that time sits in one Operator Resolution figure.

Illustrative data, not a customer. Recreated screens of the Augos platform: Performance Overview, its Top 5 detail and the Planned Stoppage Analysis. Rows marked Assist need maintenance calls.

Worked example

One stop reason, one month

Film change on a packing line

Illustrative
StepWorkingResult
Typical timeMedian of the film changes this calendar year to date9.0 min
TargetMedian less the median absolute deviation: 9.0 − 2.5, outliers removed6.5 min
Film changes this monthFrom the stop log; 70 ran slower than 6.5 min120
Time above the targetEach slow change less 6.5 min, summed301 min
Recoverable hours301 ÷ 605.0 h
Your own estimate in rand5.0 h × R1,800, an example value of an hour of net productionR9,000

Illustrative stop, not a customer. R1,800 is an example value, not a benchmark. The platform shows recoverable time in hours; the rand figure is your own estimate.

On a real line

One stop reason, four months, every number

82 clean-in-place (CIP) cycles on one anonymised beverage line, four months in 2026, as the Augos platform reports them. The typical CIP takes 2 h 50 min, exactly the time allowed. The line has already finished CIP in 2 h 14 min or less. The time above that is recoverable: 51.9 h in four months.

82 CIP cycles on one beverage line over four months. Most cluster on the 2 hour 50 minute allowed time; ten full cycles finished at or under the recommended 2 hours 14 minutes; 18 cycles under one hour are flagged to check.

CIP, the arithmetic

Measured
MetricHow it is calculatedFour monthsMonth 1Month 2Month 3Month 4
Stopsevents of this reason821040248
Total stop timesum of durations198.8 h21.5 h86.8 h66.6 h23.9 h
Average stop timetotal ÷ stops2 h 25 min2 h 09 min2 h 10 min2 h 46 min2 h 59 min
Share of planned downtimeCIP time ÷ planned stop time, outliers excluded59.1%58.1%60.7%61.2%50.3%
Typical stop time (stops at or under)median duration2 h 50 min (50%)50%60%42%25%
Recommended stop time (stops at or under)median − MAD2 h 14 min (33%)40%43%25%0%
Outlier threshold (stops above)Q3 + 1.5 × IQR5 h 48 min (1%)0%3%0%0%
Allocated stop timethe plant's standard2 h 50 min2 h 50 min2 h 50 min2 h 50 min2 h 50 min
Time lost above allocatedΣ (duration − allocated), slower stops only22.6 h4.1 h9.6 h7.6 h1.3 h
Time gained below allocatedΣ (allocated − duration), faster stops only56.2 h10.9 h36.1 h9.0 h0.1 h
Time lost above recommendedΣ (duration − recommended), slower stops only51.9 h7.7 h21.5 h16.9 h5.9 h
Share of paid timestop time ÷ paid timepending5.4%11.8%9.3%6.6%
Improved net production time, allocatedtime lost above allocated ÷ paid timepending1.0%1.3%1.1%0.4%
Improved net production time, recommendedtime lost above recommended ÷ paid timepending1.9%2.9%2.4%1.6%

Percentages are the share of stops at or under (or above) that time. Download the table (CSV) ›

This table follows the platform report: recommended time is the median minus the median absolute deviation, as in the formulas above. Four-month shares of paid time are pending a platform check.

Augos platform, Planned Stoppage Analysis · one anonymised beverage line · four months in 2026 · site, products and people removed.

The terms, in plain words

Typical stop time
The median duration of a stop reason: half its stops are shorter, half longer.
Allocated stop time
The time the plant allows for a planned stop, its own standard.
Recommended stop time
The median minus the median absolute deviation: a time the line has already reached on its faster stops.
Outlier threshold
The third quartile plus 1.5 times the interquartile range. Stops above it are one-offs, shown apart.
Time lost above recommended
The minutes each slower stop ran past the recommended time, added up. Faster stops count zero.
Recoverable time
Paid time the line has already shown it can win back: the time lost above a benchmark it has reached. Not a forecast saving.

Limits

Where the method stops short

Fewer than 10 events

No recommended time is shown. Rare stops wait until they have enough history; frequent ones qualify within days.

Changed reason codes

Splitting or renaming a reason starts its history again, so the plant keeps its list stable.

Seasons and product mix

Compare like with like: the same season, the same products. Before-and-after claims use same-season periods.

Not a saving

Recoverable hours count paid time the line has already shown it can win back. They are a target, not money in the bank.

Questions

The method, challenged

Why not benchmark against the "world-class" OEE of 85%?

85% is a generic figure from other plants, products and machines. Your line's recommended time was reached on your products, by your teams, on your equipment. So the gap is one you have already closed at least once.

Which period are the benchmarks worked out over?

This calendar year to date, from 1 January to the latest stop, outliers set aside. The figures are recalculated as stops come in and reset each January. Any week or month you report on is compared with that benchmark. The weeks before and after a change can then be set side by side.

Can the recommended time be gamed?

Durations come from sensor timestamps, which no operator can edit. Outliers are removed by a fixed statistical rule before the median is taken.

How is a lost hour valued?

Losses are shown in hours and as a share of paid time. Net production time is shown in rand: good units times their sales value. To estimate what an hour won back is worth, use what an hour of net production earns the line.

Check the method on your own data.

Bring a month of stop logs. We'll show you the typical, target and gap for your top five stop reasons.

  • Your reasons, your durations
  • Formulas shown, nothing hidden
  • Priced on the basis your finance team picks

A manufacturing specialist replies within two business hours to set a 30-minute call.