Augos Factory / How it works / Augos Operator Terminal
Hardware · Augos Operator Terminal
One terminal per line, built for the floor.
The Augos Operator Terminal is a 10.1 or 15.6-inch industrial touchscreen that sits beside the operator, in a stainless-steel enclosure. It counts with the line's sensor, asks for the reason when the line stops, and sends every event to the Augos platform over its own 4G.

What it is
What it is
The terminal reads the machine and the person running it, and it does the work locally. It is an industrial touchscreen computer: counting, stop detection, timing and local storage all happen on the unit, in real time. The platform is where results are reported and analysed, and where the terminal's rules are managed.
One unit does the whole job, so a line needs no PLC connection. Because the terminal timestamps each interaction, the platform can say how quickly a stop was noticed and how long each stage of the response took. That record is what the Owner column is built on.
Read the part that is yours: plant manager, maintenance and engineering, IT, or finance and procurement.
Drawings
Two sizes, one terminal
| 10.1-inch | 15.6-inch | |
|---|---|---|
| Screen | 1280 × 800, 400 cd/m² | 1920 × 1080, 450 cd/m² |
| Terminal (bare) | 258 × 172 × 61.5 mm, about 1.3 kg | 388 × 238 × 67.5 mm, about 2.6 kg |
| Enclosure, outside | 400 × 300 × 120 mm | 527.5 × 363.5 × 120.5 mm |
| Suits | Most lines, operator at the screen | Long lines, screen read from a few metres away |
Both run the same screens and are mounted the same way. The touchscreen sits behind a window in the enclosure door. The 15.6-inch enclosure follows the manufacturer's drawing: 1.2 mm stainless steel, a 95 mm body and a 15 mm door, about 9.8 kg. The 10.1-inch drawing, mounting and cable gland sizes are available on request.

Source: Augos Operator Terminal device record, sections 1 and 2. Outside dimensions in millimetres, width × height × depth.
For the plant manager
For the plant manager: operators learn it in two days
The screen shows one job, one stop and one question at a time. Colours carry the meaning: teal go on, pink a problem, yellow change or wait, purple call a technician. Operators learn five things on the terminal: log in, start a job, give each stop a reason, call for help and end the job. Supervisors learn the reports. How operators learn the terminal
| What you need to know | Augos Operator Terminal |
|---|---|
| Screen | 10.1-inch, 1280 × 800, 400 cd/m², or 15.6-inch, 1920 × 1080, 450 cd/m². Capacitive touch, hardened glass. The larger screen reads from further along the line. |
| On the floor | IP65 against dust and water jets, −20 to +50 °C, 5 to 95% humidity, non-condensing. |
| If the network drops | Keeps counting and timing on the terminal, then sends everything when it reconnects. |
| Operators | Log in with a four-digit PIN, so every job and stop has a name. |
| Calling help | Request assistance sends a call to the technician's phone or rugged handheld (with Augos Assist). |
For maintenance and engineering
For maintenance and engineering: a 220 V point, one sensor, one mount
You arrange a 220 V point on its own breaker near the bottleneck and mount the sensor and terminal, with our installation guidance. Nothing is wired into your PLC or machine controls.
| Item | Specification |
|---|---|
| Power on site | One 220 V point on its own breaker near the bottleneck. The power supply sits inside the enclosure; details are available on request. |
| Terminal power | 10.1-inch: 9 to 36 V DC, 24 W at most. 15.6-inch: 12 to 24 V DC, 36 W at most. Both reverse-polarity and overload protected. |
| Sensor input | Isolated digital inputs for the count sensor, which sees every unit and every stop. |
| Other inputs and outputs | Isolated digital outputs, isolated serial ports (RS232/RS485) and CAN ports, for future use. |
| Environment | Operating −20 to +50 °C, 5 to 95% humidity, non-condensing. Fanless. |
| Ingress protection | IP65 front panel and enclosure. The pulse sensor is a separate device, sealed to IP67. |
| Terminal size | 10.1-inch: 258 × 172 × 61.5 mm, about 1.3 kg. 15.6-inch: 388 × 238 × 67.5 mm, about 2.6 kg. |
| Enclosure | 304 stainless steel, IP65, two door locks. 10.1-inch: 400 × 300 × 120 mm, locks on the right. 15.6-inch: 527.5 × 363.5 × 120.5 mm, 1.2 mm sheet, a 380.5 × 230.5 mm screen window, locks on the left. It has three cable entries along one long side, 50 mm apart, and weighs about 9.8 kg. Mounting and gland sizes are available on request. |
| Machine controls | None. Nothing is read from or written to your PLC or SCADA. |
The pulse sensor's own specification is on the Pulse sensor page. The two ratings are often confused: the terminal is IP65, the sensor is IP67.
For IT
For IT: its own 4G, so it stays off your network
Every terminal has 4G built in, and Augos supplies a data SIM at no cost. The terminal then needs no plant network. If you prefer your own network, Ethernet or Wi-Fi work too, with your IT team's sign-off. Data you can check
| Item | Specification |
|---|---|
| Mobile data | 4G built in, two external aerials, data SIM supplied by Augos at no cost. |
| Plant network, if chosen | Gigabit Ethernet, a second 10/100 Ethernet port, dual-band Wi-Fi (2.4 and 5 GHz). Firewall: platform hostnames on ports 80 and 443, NTP on port 123. |
| Processor and memory | Quad-core 64-bit processor at 2.4 GHz, 8 GB RAM. |
| Storage | 64 GB eMMC on board, expandable to 512 GB (M.2 NVMe). |
| Edge computing | The terminal is a computer in its own right. It processes every count and stop locally, in real time, and runs on its own if the link drops. |
| Data flow, both ways | Down to the terminal, over the air: configuration, rules, products, rated speeds, operators and the stop threshold. The worksheet sets them up and carries bulk changes; a single change is pushed on its own. Up to the Augos platform: every event, for analysis and management access. |
| Floor display | On a shared network, a floor display reads the terminal directly, with no delay. |
| Updates | Settings and software are updated over the air by Augos; no site visit, no USB stick. |
| Clock | Real-time clock with backup, so every timestamp holds through a power cut. |
For finance and procurement
For finance and procurement: you rent the record, Augos owns the hardware
The terminal, sensor and enclosure are Augos property and are included in the subscription. Augos replaces the terminal free after every 36 months while the line pays the full rate. Pricing
| Item | Terms, ex VAT |
|---|---|
| Subscription | R4,950 per line per month: sensor, terminal, 4G data, every report and remote support. |
| Deployment | R19,500 once per line: set-up from your workbook, shipping and on-site training. |
| Ownership | Augos owns the hardware; it comes back to Augos when a plan ends. |
| Replacement | Terminal replaced free after every 36 months at the full rate. |
| Start | Three-month paid pilot, R34,350, with a written success test reviewed on day 60. |
Source: Augos Operator Terminal device record, sections 3, 4 and 7; Augos price list, section 9.5
What it measures
What it measures
Two things, from two inputs.
The first input is the pulse sensor, mounted on the line and wired to one of the terminal's pulse inputs. Every machine cycle is a pulse. The terminal counts them to give output and running speed, and from the gaps between them, every halt down to the shortest interruption. The time between pulses is measured in milliseconds. When three consecutive expected pulses fail to arrive, the terminal declares a stop and starts the clock.
The second input is the operator. The terminal asks for a reason and records whether the stop was cleared on the line or escalated. With Augos Assist, it timestamps each handover between operator and technician. Planned stops are declared before they start and timed against their allocated time. Every timestamp is system-generated and cannot be edited afterwards by any role.
Source: Augos Operator Terminal specification (stop detection, pulse inputs); Augos Factory method, Stoppage Response Stages
On the floor
A shift at the terminal
The operator signs in with a PIN and selects the job: the product, the reference and the planned quantity. The line runs and the terminal counts. When the line halts, after about three missed pulses, the screen asks what happened. The operator picks a reason and either clears the fault, which the platform records as Operator Resolution, or calls for help. Before a changeover the operator declares it, and the terminal times it against its allocated time. At the end of the shift the good and reject counts go in and the job closes. The full walkthrough is on Using the terminal.
Offline
When the network drops
The terminal does not depend on the network to measure, because the measurement happens on the terminal. Every pulse and every operator entry is written to local storage first. The live sync to the platform runs roughly every ten minutes while a connection exists. If the connection drops, the terminal carries on at full resolution and uploads the backlog in order once the link returns.
Source: Augos Operator Terminal specification (data handling and sync)
Platform management
Managed from the platform
Stop reasons, products, jobs, allocated times, shift maps, diagnostics and firmware are all managed from the Augos platform. Changes are pushed to the terminals over the air, so a fleet across several lines or sites is maintained without a site visit for each change. Because the rules arrive over the air, a line is live within 48 hours of the kit arriving. See Deployment.
Questions
Common questions
What IP rating does the terminal have?
IP65: dust-tight and protected against water jets, for the front panel and the stainless-steel enclosure it is mounted in.
Can it go in a wash-down area?
The terminal is IP65 inside a 304 stainless-steel enclosure. For high-pressure wash-down, tell us the area and we will advise on the enclosure and where to mount it.
Does it need our network?
No. It has 4G built in and Augos supplies the data SIM at no cost. Ethernet or Wi-Fi work too, with your IT team's sign-off.
Does the terminal need to connect to our PLC?
No. It reads a sealed pulse sensor mounted on the line, so it works on any machine, old or new, with nothing wired into your controls.
What happens in a power cut or network outage?
The clock keeps time, events are stored on the terminal, and everything is sent when the link returns. Nothing is lost.
Is the terminal just a screen?
No. It is an industrial touchscreen computer. The screen is how the operator talks to it; the computer counts the line, detects and times every stop and holds the record. The Augos platform reports and manages; the terminal measures.
How does the terminal know who the operator is?
Each operator signs in with a PIN. Every stop, declaration and count is attributed to the person signed in, which is what the Operator Analysis and Best Operator Benchmark are built on.
Can an operator edit a stop afterwards?
No. Timestamps are generated by the system and cannot be changed by any role. An operator classifies a stop; the time it took is measured.
Which size should we choose?
The 10.1-inch terminal suits most lines, where the operator stands at the screen. The 15.6-inch terminal suits long lines and lines where the screen is read from a few metres away. Both run the same screens and are mounted the same way.
What does it cost?
The terminal is included in R4,950 per line per month, ex VAT. Augos owns it and replaces it free after every 36 months at the full rate.
Related
What it feeds
The method the terminal's timestamps make possible.
Stoppage Response Stages ›Best Operator Benchmark ›See the terminal on one of your lines.
Thirty minutes with a manufacturing specialist: where it mounts, what it needs and what operators do on it.
- Where the terminal and sensor go
- Power and connectivity
- Prices in rand, ex VAT
A manufacturing specialist replies within two business hours to set a 30-minute call.