Augos Factory / How it works / Augos Operator Terminal

Hardware · Augos Operator Terminal

One terminal per line, built for the floor.

The Augos Operator Terminal is a 10.1 or 15.6-inch industrial touchscreen that sits beside the operator, in a stainless-steel enclosure. It counts with the line's sensor, asks for the reason when the line stops, and sends every event to the Augos platform over its own 4G.

An operator in a hairnet and high-visibility vest looks up at a 10.1-inch Augos Operator Terminal in a stainless-steel enclosure, mounted on a column beside a bottling line.
Illustrative scene: a 10.1-inch terminal beside a bottling line. Recreated screen on demo data.
2 sizes
10.1 or 15.6-inch industrial touchscreen, readable from the line
IP65
dust-tight and protected against water jets
4G
built in, with a data SIM from Augos at no cost
R4,950
per line per month, ex VAT, terminal included

Reviewed 17 October 2026 · Author: Tim Stevens, Augos · Source: Augos Operator Terminal device record, 17 October 2026

What it is

What it is

The terminal reads the machine and the person running it, and it does the work locally. It is an industrial touchscreen computer: counting, stop detection, timing and local storage all happen on the unit, in real time. The platform is where results are reported and analysed, and where the terminal's rules are managed.

One unit does the whole job, so a line needs no PLC connection. Because the terminal timestamps each interaction, the platform can say how quickly a stop was noticed and how long each stage of the response took. That record is what the Owner column is built on.

Read the part that is yours: plant manager, maintenance and engineering, IT, or finance and procurement.

Drawings

Two sizes, one terminal

10.1-inch15.6-inch
Screen1280 × 800, 400 cd/m²1920 × 1080, 450 cd/m²
Terminal (bare)258 × 172 × 61.5 mm, about 1.3 kg388 × 238 × 67.5 mm, about 2.6 kg
Enclosure, outside400 × 300 × 120 mm527.5 × 363.5 × 120.5 mm
SuitsMost lines, operator at the screenLong lines, screen read from a few metres away

Both run the same screens and are mounted the same way. The touchscreen sits behind a window in the enclosure door. The 15.6-inch enclosure follows the manufacturer's drawing: 1.2 mm stainless steel, a 95 mm body and a 15 mm door, about 9.8 kg. The 10.1-inch drawing, mounting and cable gland sizes are available on request.

Front of the 10.1-inch Augos Operator Terminal in its brushed stainless-steel enclosure, with two locks on the right of the door and the job screen showing availability, performance and quality.
10.1-inch, as built. Recreated screen on demo data.

Source: Augos Operator Terminal device record, sections 1 and 2. Outside dimensions in millimetres, width × height × depth.

For the plant manager

For the plant manager: operators learn it in two days

The screen shows one job, one stop and one question at a time. Colours carry the meaning: teal go on, pink a problem, yellow change or wait, purple call a technician. Operators learn five things on the terminal: log in, start a job, give each stop a reason, call for help and end the job. Supervisors learn the reports. How operators learn the terminal

What you need to knowAugos Operator Terminal
Screen10.1-inch, 1280 × 800, 400 cd/m², or 15.6-inch, 1920 × 1080, 450 cd/m². Capacitive touch, hardened glass. The larger screen reads from further along the line.
On the floorIP65 against dust and water jets, −20 to +50 °C, 5 to 95% humidity, non-condensing.
If the network dropsKeeps counting and timing on the terminal, then sends everything when it reconnects.
OperatorsLog in with a four-digit PIN, so every job and stop has a name.
Calling helpRequest assistance sends a call to the technician's phone or rugged handheld (with Augos Assist).

For maintenance and engineering

For maintenance and engineering: a 220 V point, one sensor, one mount

You arrange a 220 V point on its own breaker near the bottleneck and mount the sensor and terminal, with our installation guidance. Nothing is wired into your PLC or machine controls.

ItemSpecification
Power on siteOne 220 V point on its own breaker near the bottleneck. The power supply sits inside the enclosure; details are available on request.
Terminal power10.1-inch: 9 to 36 V DC, 24 W at most. 15.6-inch: 12 to 24 V DC, 36 W at most. Both reverse-polarity and overload protected.
Sensor inputIsolated digital inputs for the count sensor, which sees every unit and every stop.
Other inputs and outputsIsolated digital outputs, isolated serial ports (RS232/RS485) and CAN ports, for future use.
EnvironmentOperating −20 to +50 °C, 5 to 95% humidity, non-condensing. Fanless.
Ingress protectionIP65 front panel and enclosure. The pulse sensor is a separate device, sealed to IP67.
Terminal size10.1-inch: 258 × 172 × 61.5 mm, about 1.3 kg. 15.6-inch: 388 × 238 × 67.5 mm, about 2.6 kg.
Enclosure304 stainless steel, IP65, two door locks. 10.1-inch: 400 × 300 × 120 mm, locks on the right. 15.6-inch: 527.5 × 363.5 × 120.5 mm, 1.2 mm sheet, a 380.5 × 230.5 mm screen window, locks on the left. It has three cable entries along one long side, 50 mm apart, and weighs about 9.8 kg. Mounting and gland sizes are available on request.
Machine controlsNone. Nothing is read from or written to your PLC or SCADA.

The pulse sensor's own specification is on the Pulse sensor page. The two ratings are often confused: the terminal is IP65, the sensor is IP67.

For IT

For IT: its own 4G, so it stays off your network

Every terminal has 4G built in, and Augos supplies a data SIM at no cost. The terminal then needs no plant network. If you prefer your own network, Ethernet or Wi-Fi work too, with your IT team's sign-off. Data you can check

ItemSpecification
Mobile data4G built in, two external aerials, data SIM supplied by Augos at no cost.
Plant network, if chosenGigabit Ethernet, a second 10/100 Ethernet port, dual-band Wi-Fi (2.4 and 5 GHz). Firewall: platform hostnames on ports 80 and 443, NTP on port 123.
Processor and memoryQuad-core 64-bit processor at 2.4 GHz, 8 GB RAM.
Storage64 GB eMMC on board, expandable to 512 GB (M.2 NVMe).
Edge computingThe terminal is a computer in its own right. It processes every count and stop locally, in real time, and runs on its own if the link drops.
Data flow, both waysDown to the terminal, over the air: configuration, rules, products, rated speeds, operators and the stop threshold. The worksheet sets them up and carries bulk changes; a single change is pushed on its own. Up to the Augos platform: every event, for analysis and management access.
Floor displayOn a shared network, a floor display reads the terminal directly, with no delay.
UpdatesSettings and software are updated over the air by Augos; no site visit, no USB stick.
ClockReal-time clock with backup, so every timestamp holds through a power cut.

For finance and procurement

For finance and procurement: you rent the record, Augos owns the hardware

The terminal, sensor and enclosure are Augos property and are included in the subscription. Augos replaces the terminal free after every 36 months while the line pays the full rate. Pricing

ItemTerms, ex VAT
SubscriptionR4,950 per line per month: sensor, terminal, 4G data, every report and remote support.
DeploymentR19,500 once per line: set-up from your workbook, shipping and on-site training.
OwnershipAugos owns the hardware; it comes back to Augos when a plan ends.
ReplacementTerminal replaced free after every 36 months at the full rate.
StartThree-month paid pilot, R34,350, with a written success test reviewed on day 60.

Source: Augos Operator Terminal device record, sections 3, 4 and 7; Augos price list, section 9.5

What it measures

What it measures

Two things, from two inputs.

The first input is the pulse sensor, mounted on the line and wired to one of the terminal's pulse inputs. Every machine cycle is a pulse. The terminal counts them to give output and running speed, and from the gaps between them, every halt down to the shortest interruption. The time between pulses is measured in milliseconds. When three consecutive expected pulses fail to arrive, the terminal declares a stop and starts the clock.

The second input is the operator. The terminal asks for a reason and records whether the stop was cleared on the line or escalated. With Augos Assist, it timestamps each handover between operator and technician. Planned stops are declared before they start and timed against their allocated time. Every timestamp is system-generated and cannot be edited afterwards by any role.

Source: Augos Operator Terminal specification (stop detection, pulse inputs); Augos Factory method, Stoppage Response Stages

On the floor

A shift at the terminal

The operator signs in with a PIN and selects the job: the product, the reference and the planned quantity. The line runs and the terminal counts. When the line halts, after about three missed pulses, the screen asks what happened. The operator picks a reason and either clears the fault, which the platform records as Operator Resolution, or calls for help. Before a changeover the operator declares it, and the terminal times it against its allocated time. At the end of the shift the good and reject counts go in and the job closes. The full walkthrough is on Using the terminal.

Offline

When the network drops

The terminal does not depend on the network to measure, because the measurement happens on the terminal. Every pulse and every operator entry is written to local storage first. The live sync to the platform runs roughly every ten minutes while a connection exists. If the connection drops, the terminal carries on at full resolution and uploads the backlog in order once the link returns.

Source: Augos Operator Terminal specification (data handling and sync)

Platform management

Managed from the platform

Stop reasons, products, jobs, allocated times, shift maps, diagnostics and firmware are all managed from the Augos platform. Changes are pushed to the terminals over the air, so a fleet across several lines or sites is maintained without a site visit for each change. Because the rules arrive over the air, a line is live within 48 hours of the kit arriving. See Deployment.

Questions

Common questions

What IP rating does the terminal have?

IP65: dust-tight and protected against water jets, for the front panel and the stainless-steel enclosure it is mounted in.

Can it go in a wash-down area?

The terminal is IP65 inside a 304 stainless-steel enclosure. For high-pressure wash-down, tell us the area and we will advise on the enclosure and where to mount it.

Does it need our network?

No. It has 4G built in and Augos supplies the data SIM at no cost. Ethernet or Wi-Fi work too, with your IT team's sign-off.

Does the terminal need to connect to our PLC?

No. It reads a sealed pulse sensor mounted on the line, so it works on any machine, old or new, with nothing wired into your controls.

What happens in a power cut or network outage?

The clock keeps time, events are stored on the terminal, and everything is sent when the link returns. Nothing is lost.

Is the terminal just a screen?

No. It is an industrial touchscreen computer. The screen is how the operator talks to it; the computer counts the line, detects and times every stop and holds the record. The Augos platform reports and manages; the terminal measures.

How does the terminal know who the operator is?

Each operator signs in with a PIN. Every stop, declaration and count is attributed to the person signed in, which is what the Operator Analysis and Best Operator Benchmark are built on.

Can an operator edit a stop afterwards?

No. Timestamps are generated by the system and cannot be changed by any role. An operator classifies a stop; the time it took is measured.

Which size should we choose?

The 10.1-inch terminal suits most lines, where the operator stands at the screen. The 15.6-inch terminal suits long lines and lines where the screen is read from a few metres away. Both run the same screens and are mounted the same way.

What does it cost?

The terminal is included in R4,950 per line per month, ex VAT. Augos owns it and replaces it free after every 36 months at the full rate.

Related

Using it

The operator workflow, step by step.

Using the terminal ›Pulse sensor ›

What it feeds

The method the terminal's timestamps make possible.

Stoppage Response Stages ›Best Operator Benchmark ›

Technician side

The call for help and the response.

Augos Assist ›

See the terminal on one of your lines.

Thirty minutes with a manufacturing specialist: where it mounts, what it needs and what operators do on it.

  • Where the terminal and sensor go
  • Power and connectivity
  • Prices in rand, ex VAT

A manufacturing specialist replies within two business hours to set a 30-minute call.