Augos Factory / Learn / Glossary
Glossary · plain terms and on-screen names
One word for each idea, and the name you will see on screen.
The terms we use on this site and in the Augos platform, in plain English. Where the platform shows a different label today, it is listed beside the term. What you read here then matches your reports.
13,260
interruptions (short stops) on one line in one month: the term that matters most here
On screen
platform labels shown beside every plain term
Free
calculator and template to put the terms to work
R4,950
per line per month, ex VAT
Measures
Standard OEE
| Term | What it means | On screen |
|---|---|---|
| OEE (Overall Equipment Effectiveness) | The standard manufacturing health score: Availability × Performance × Quality. It is the share of planned production time spent making good product at full speed. What is OEE? | OEE |
| Availability | Paid time less planned and unplanned stop time, as a share of paid time. Standard OEE uses planned production time instead. | Availability |
| Performance | Actual output as a share of what the line would make at its rated speed in the run time. In standard OEE it blends two losses, slow running and interruptions, so each can hide the other. Augos reports them apart: true speed against rated speed, and every interruption counted and timed. | Performance |
| Quality | Good units as a share of all units made. | Quality |
| Ideal Run Rate | The nameplate production rate configured for the line and product: the maximum it is designed to achieve under ideal conditions. See also Rated Speed. | |
| Planned Production Time | Paid time minus planned stops such as breaks and planned maintenance; the denominator of Availability in standard OEE. The Augos platform uses paid time instead. | Planned production time |
| TEEP (Total Effective Equipment Performance) | OEE measured against all calendar time rather than planned production time, so unscheduled shifts count as a Utilisation loss. | |
| Net Production Time | The productive time left after losses: Total Paid Time − (Planning + Operator + Technical Losses). | |
| Paid Duration and Dark Hours | Paid Duration is shift start to shift end, less unpaid breaks, plus any time the line runs into one. Every stop inside it is paid time, and it is the base for the time account. Dark Hours is the non-operational remainder (Total Duration − Paid Duration). Plain term: paid time. On screen: Paid time. | |
| Unpaid time | Time inside the shift that is not paid, such as an unpaid meal break. It sits on the shift pattern but outside paid time, so it carries no rand value and is not a loss. If the line keeps running into an unpaid break, that running time becomes paid time. | not shown; listed for completeness |
| Effective Runtime | The time the process is actually operational within paid duration. | |
| Actual, Net Actual and Expected | Actual is units produced; Net Actual is good units that passed quality. Expected is the units that should have been produced given paid time and the product's rate. | |
| Bottleneck | The slowest or most constrained point in the process. | |
| SEC (Specific Energy Consumption) | Energy consumed per unit of output; the bridge between the Factory and Energy pillars. See Resource intensity. | |
| Resource intensity | A resource the site used, such as electricity, water, gas, steam, compressed air or a material, divided by the standard units it made. It is worked out every half hour, with the base load separated. For energy it is also called energy intensity or specific energy consumption. | new |
| Where the hours went | Every paid hour split into production and each kind of loss. | Production Timesheet |
| Sales value | The rand value of one good unit, set per product. Net production time is valued from it. Lost time is not priced; you can estimate it yourself at an example value of an hour of net production. | Sales value (setup) |
Who can win it back
The Owner column
| Term | What it means | On screen |
|---|---|---|
| OEE+ | Augos's extension of standard OEE. It keeps the standard loss breakdown, adds the owner on every lost minute, and separates each loss into the parts that different functions control. Standard OEE shows the loss; OEE+ shows who owns it. | |
| Owner and owner attribution | Who each lost minute sits with, set by its time account: planning for allocated time, the operator logged in, or the technician who accepted the call. The "+" in OEE+. No stop reason belongs to a department, and the setup workbook has no owner field. Plain term: the department that can win it back. On screen there is no label called owner: Performance Overview shows the KPIs per operator and per technician. | |
| Who the time sits with | Planning (a bucket, not a person: there is no planning module), the operator logged in, and the technician who accepted the call (Augos Assist). A department is the roll-up of the people measured: operators to production, technicians to the technical team. Quality, supply and planning problems are found in the reason tree, not by an owner field. | |
| Loss breakdown | How OEE+ sorts lost time: OEE factor → loss category → cause, with the time account saying who the minute sits with. The reason tree drills from the reason to the machine, assembly, component and part, down to the event log. It shows OEE losses by category and by the department that can recover them. | Performance Overview |
| Planning Efficiency Loss | The time management allocated to a planned task, owned by planning. It is excluded from Availability, so operators are not penalised for following the plan. | |
| Operator Compliance | The time a planned task lost or gained against its Standard Allowed Time, owned by the line team. It is both a time loss and a KPI. Compliance % is separate: the share of planned stops finished within their allowed time. Plain term: changeover and cleaning overrun. On screen: Operator Compliance; the current Performance Overview may still show Operator Discipline. | |
| Standard Allowed Time | The approved benchmark duration for a specific planned task on a specific line and product. Plain term: allocated time. On screen: Allocated Time. | |
| Capacity Opportunity | What is recorded when operators consistently beat the Standard Allowed Time: recoverable capacity that can be locked in by tightening the standard. | |
| Best Operator Benchmark | The line's best plausible day, built from your own best operators' times for each cause: an empirical maximum from your own floor. | |
| Typical Time and Recommended Time | Typical Time is the median of a task or fault's occurrences over the calendar year to date. Recommended Time is the median less the median absolute deviation, outliers set aside: a fast pace the line already reaches regularly. It is shown from ten or more occurrences. | Typical; Recommended |
| Spread | The interquartile range: how much the same task varies. | IQR |
| Recoverable Time (Potential Gain) | The time each event ran beyond its Recommended Time, summed over every event slower than it: hours the line has shown it can win back. Typical minus Recommended remains only as a per-occurrence gap in Unplanned Stops. Recoverable time Plain term: recoverable hours. On screen: Potential Gain (Performance Overview; Planned Stoppage Analysis tiles). | |
| Reason Codes | The stop reasons an operator selects, such as Material Starve, Speed Loss or Changeover. Some stop reasons are inferred by the system and confirmed by the operator. | |
| Reason coverage | The share of stop time that has a reason. It is a measure of the record, owned by the manager, not a score on people. | new. Compliance % on screen is different: the share of planned stops finished within their allowed time |
Losses and stops
Planned and unplanned stops
| Term | What it means | On screen |
|---|---|---|
| Planned stops, unplanned stops and interruptions | The three stop classes. Planned stops are designated types such as changeovers, cleaning and breaks. Unplanned stops are declared halts such as breakdowns, material starves and waits. Interruptions are the third class, explained below. | |
| Interruptions | A gap in the count: the sensor misses at least three expected pulses, but the gap is shorter than the stop threshold. The machine may have halted, or run on with nothing to make. Interruptions are counted and timed without asking for a reason. Standard OEE calls them minor stops or micro-stops and lumps them into Performance. Augos reports them as their own measured stop loss. Mean Time Between Interruptions (MTBI) and the interruption ratio measure them. | Interruptions (a loss bucket in Production Timesheet) |
| Stop threshold | The stop length above which the operator is asked for a reason. Shorter stops are counted and timed as interruptions. It is set per line. | Stop threshold |
| Planned stops | A stop of a type the plant designates as planned, such as a changeover, cleaning or planned maintenance. Nothing is scheduled in advance. The shift timeline starts from the basic shift pattern, and each stop is placed on it as it happens, labelled planned, with its allowed time. | Planned Stoppage Analysis (report) |
| Unplanned stops | Any stop of a type not designated as planned: a breakdown, a jam, waiting for material. It is the home of the Stoppage Response Stages, MTBF and MTTR, and the Kill Zone. | Unplanned Stops (report) |
| Uncoded stops | Stops still waiting for a reason from the operator. | Pending Inputs |
| Stop log | Every stop on a line with its time, length, reason and department. | Downtime Report |
| Changeover | Switching a line from one product or SKU to another. | |
| SMED (Single-Minute Exchange of Die) | The changeover-reduction method. SMED and changeovers | |
| Augos Assist | The optional extra that lets operators call a technician from the line. It times each stage of a stop and splits it between operator and technician. Plain term: maintenance calls. On screen: Augos Assist. | |
| Stoppage Response Stages | The five sequential, separately timed stages of responding to a stop: Operator Evaluation, Operator Resolution, Technician Response, Active Wrench and Inactive Wrench. | |
| Operator Evaluation | Time to assess the fault and decide to call a technician. | |
| Operator Resolution | Time the operator spends trying to clear the stop alone. | |
| Technician Response | From the call for help to the technician arriving at the machine. Plain term: response time. On screen: Stoppage Response Stages table, Unplanned Stops. | |
| Active Wrench and Inactive Wrench | Active Wrench is time the technician spends working on the fault. Inactive Wrench is time a repair is paused, waiting for a part or a person. Waiting for the technician to arrive is Technician Response. Plain terms: repair time; repair on hold. On screen: Active Wrench; Inactive Wrench (Stoppage Response Stages). |
Maintenance
Reliability and analysis
| Term | What it means | On screen |
|---|---|---|
| MTBF (Mean Time Between Failures) | Average run time between breakdowns. MTTR and MTBF | MTBF, Mean Time Between Failures (Unplanned Stops) |
| MTTR (Mean Time To Repair) | Average stop length for a fault, from the stop to the machine running again. | MTTR, Mean Time To Repair (Unplanned Stops) |
| Kill Zone | The high-frequency, high-duration quadrant of the fault scatter: faults that both repeat often and last long. It is the first place to look, and the faults flagged for capital engineering. Plain term: frequent and long stops. On screen: a quadrant of the Unplanned Stops scatter plot. | |
| Pareto (downtime) | Ranking losses by impact to find the vital few. | |
| Speed Triad | Actual, True and Rated Speed on the Job Card, isolating where production speed is lost. | |
| True speed | How fast the machine cycles while it is actually cycling, from the typical time between good pulses over about the last 10 consecutive pulses. Missed products, stops and interruptions do not pull it down: it reflects only time in motion. Reports show one figure for each period. | True Speed |
| Average speed | Units counted over the time, stops included: stops, interruptions and the gaps left by missed products all pull it down. Set beside true speed, the difference is the time lost to them. | Average speed |
| Rated Speed | The speed set for each product in the integration worksheet: the nameplate rate, the capacity the plant paid for. Performance is measured against it: true speed against rated speed gives the speed loss or gain. It changes over the air only when agreed with the plant, never automatically, so reports stay comparable. | Rated Speed |
| CV (Coefficient of Variation) | A consistency measure; a low CV means predictable, standardised performance. | |
| Outlier (IQR method) | A stop beyond the inter-quartile-range upper bound, set aside from baselines so rare catastrophic events do not skew standards. |
On the line
Hardware and platform
Augos Operator Terminal
The sealed touchscreen unit at the line that reads the pulse sensor, lets the operator log stops and reasons, stores readings locally and syncs to the cloud. The terminal
Pulse sensor
A sensor that clips onto the line and counts every machine cycle without touching the PLC.
Edge resilience
The terminal keeps measuring when the network drops and syncs the backlog on reconnect.
AI Bridge payload (AI-ready export)
A structured data export that LLMs, ERPs and BI tools can read without engineering clean-up.
Not Measured
The surfaced difference between a parent meter and the sum of its measured children: a data-honesty principle, never an inference.
Plans
The offer
One offer
Augos Factory has no tiers. One offer covers every line. The monthly fee includes every capability except the metrics that depend on Augos Assist, which is an optional extra.
Methods
The methods, in one line each
Andon board
A screen that shows every line's status, so the floor sees a stop as it happens. Floor display
Kaizen
Small, continuous improvements, each measured before and after. Kaizen
Root cause analysis
Finding why a fault happens, not only what happened. Root-cause analysis
TPM (Total Productive Maintenance)
Operators and technicians sharing care of the equipment. TPM and the six big losses
Standard work
The best known method, written down so it can be repeated. Variation and standard work
Takt time
Available time divided by customer demand: the pace a line must keep. Variation and standard work
Older articles may still use earlier names for some of these ideas. They are being rewritten to the terms above; the on-screen names stay until the platform changes them.
Source for every definition: Augos Factory terminology, the October 2026 rulings register and the Augos platform glossary
Related
See every term on your own line.
Thirty minutes with a manufacturing specialist, on one of your lines.
- Every stop timed, with its reason
- Losses in hours, with your own rand estimate
- Prices in rand, ex VAT
A manufacturing specialist replies within two business hours to set a 30-minute call.