Augos Factory / How it works

How it works

The line keeps time. Operators only name the stop.

One count sensor on the bottleneck and one Augos Operator Terminal beside the operator. The sensor records every unit and every stop. The terminal asks for the stop reason.

From R4,950 per line per month, ex VAT · three-month paid pilot ›

■ One line, from unit to ledgerIllustrative

The shift's lost minutes, by who can win them back.Lost this shift: 5.0 h

  • Technician 2.1 h
  • Operator 2.0 h
  • Planning 0.9 h

Illustrative line, not a customer. Stop reasons as the operator names them, owners as the Augos platform attributes them.

  1. 1The sensor times the stop. The timer counts from the moment the line stopped.
  2. 2The operator names it. A few taps, from the plant's own list.
  3. 3It gets a name. The operator logged in, the technician who takes the call, or the time the plan allowed: by the part of the stop each one held.
1 sensoron the bottleneck, counting every unit
4G built inwith a data SIM at no cost, so it needs nothing from your plant network
48 hoursfrom your kit arriving to measuring
R4,950per line per month, ex VAT

In short

A count sensor records every unit, run and stop on the line with digital timestamps. The operator assigns each stop a reason on the terminal. Augos Factory turns the two into a paid-hour record of planned stops, breakdowns, interruptions (short stops), and speed and quality losses. Each is shown in hours and as a share of paid time. Net production time is also shown in rand.

What gets recorded

Measured on the line, explained by the people on it.

RecordComes fromWho can change it
Units, run time, stops, interruptions, speedThe count sensor, with digital timestampsNobody
The reason for each stopThe operator, from your own listSupervisors can reclassify; the original stays on record
Product, job and operatorSign-on at the terminal, or a job sent from your ERPThe plant
Planned stops: changeovers, cleaning, breaksThe operator picks the planned category; the stop comes from your settingsSupervisors can reclassify a stop as planned or unplanned
Rated speeds, product units, sales valuesYour settings, verified with Augos at go-live and every quarterThe plant's administrator

Interruptions

Interruptions are where paper logs go blind.

One week of stops on one line

A jam cleared in forty seconds never reaches a shift log.

Over a hundred of them in a shift add up to more than the breakdown everyone remembers. The sensor times every one.

Every stop is timestamped, however short. Your stop threshold only decides which stops ask the operator for a reason. The shorter ones are counted and timed automatically.

We agree the threshold with you against the line's cycle time. So interruptions are neither hidden nor mistaken for slow running.

One week of stops on one line

Measured

In the Downtime Report's reason tree, every stop drills down to its station and its fault, each with a count and a time.

Augos platform, Downtime Report · one anonymised line · one week in 2026 · site, products and people removed.

The paid-hour record

Every paid hour, accounted for.

The record starts from paid time, not planned production time. So the losses around the line show up too.

Changeovers, cleaning, waiting for material, full bins downstream and idle time all count. Each loss is shown in hours and as a share of paid time.

Every stop sits in a reason tree your team sets up once. Go as deep as you need: reason, machine, assembly, component, part.

The timesheet below adds up to paid time at every level. Open any row down to the event log behind it.

One month on one line

Illustrative

Production timesheet

Datahound Pet Foods, demo plant · Line 1 pouch filler · Day 1 to Day 30

Paid time720h 0mStops2 437Net production55.04%
720h 0m100.00%
280h 3m38.90%2 437
118h 47m16.50%374
130h 17m18.10%415
30h 59m4.30%1 648
38h 33m5.35%
5h 7m0.71%
396h 17m55.04%
Every paid minute accounted for: 0 h unreported.Open a row marked ▶. Where a row has a list icon, it shows the event log.
Show the numbers as a table
Datahound Pet Foods demo plant, Line 1 pouch filler, one month, 720 paid hours
AccountTime% of paid timeStops
Paid time720h 0m100.00%
Stoppages280h 3m38.90%2 437
Planned118h 47m16.50%374
Cleaning48h 26m6.73%90
Changeover32h 44m4.55%106
People23h 47m3.30%90
Quality13h 50m1.92%88
Unplanned130h 17m18.10%415
Breakdown84h 15m11.70%349
Waiting29h 57m4.16%29
Quality6h 30m0.91%7
People5h 30m0.76%7
Pending4h 5m0.57%23
Interruptions30h 59m4.30%1 648
Speed loss38h 33m5.35%
Variance5h 7m0.71%
Net production time396h 17m55.04%

Illustrative month on demo data, not a customer. Recreated screen of the Augos platform Production Timesheet; Datahound Pet Foods is an illustrative plant. Times run Day 1 to Day 30; stops of 5 minutes or longer carry a reason.

Who can win it back

Every lost hour traces to its root, and to who can recover it.

Open any stop from the reason to the machine, assembly, component and part, down to the event log. Each hour is measured against the line's own best, not a textbook 85%.

Who owns a lost minute depends on the part of the stop it falls in, not on the stop reason. Nothing is set per reason in your workbook. The time the plan allowed for a planned stop sits with planning. The overrun, and the evaluation and resolution of an unplanned stop, sit with the operator logged in. Response and repair sit with the technician who accepted the call, with Augos Assist. Interruptions are an account of their own, traced to the operator and product.

A department is the roll-up of the people measured: operators to production, technicians to the technical team. Recoverable hours are worked out for the person, the event, the job and the product.

In the knowledge base this is the Augos method, OEE+: standard OEE with an owner on every lost minute.

One line · one month · the three biggest losses

Measured
Breakdowns
99.2 h
Raw-material waits
97.8 h
Interruptions
54.6 h
Lost to the three, of 720 paid hours
251.6 h

Augos platform, Production Timesheet · one anonymised beverage line · one month in 2026 · site, products and people removed.

Getting started

One line at a time, live within 48 hours.

Live within 48 hours of your kit arriving. Fill in one worksheet, give us a power supply by the bottleneck and mount the sensor. We switch it on over the air. Operator training follows.

  1. 1

    Fill in one workbook

    Products, stop reasons, operators. That is the whole of the data set-up. Download the setup workbook (Excel) ›

  2. 2

    Prepare the line

    A power supply near the bottleneck. 4G is built into the terminal and we supply a data SIM at no cost, so it stays off your plant network. Ethernet or Wi-Fi also work, with your IT team's sign-off.

  3. 3

    Mount, then we configure

    Your team mounts one sensor on the bottleneck and the terminal beside the operator, in its stainless steel enclosure, with our guidance. We load your workbook over the air.

  4. 4

    Two days of training

    Operators learn five things on the terminal: log in, pick the job, see an interruption, give a reason, end the job. Supervisors learn the reports.

  5. 5

    First ranked losses within days

    Recommended times and recoverable hours for each stop reason follow once it has at least 10 events. Frequent stops qualify within days; rare ones take longer.

Training your team

Two days on site, after go-live.

Operators learn on their own terminal, with a printed guide, a card at the line and a signed checklist.

From the line

What operators say

"It makes the job easy and lets you track your daily work."
Operator, South African manufacturer
"It makes operating very easy. We are able to record production without worrying about mixing production, or production getting lost (so far so good)."
Operator, South African manufacturer

Operator survey, October 2026. Operator and company anonymised with the client's consent.

Works with what you have

Jobs in from your ERP, data out to your tools.

In

Your ERP

Scheduled jobs sent to the terminal through the Augos API, so operators pick a preloaded job. Your ERP pulls job results back. One South African food group already sends its scheduled jobs to the terminal this way.

ERP job integration ›

Beside

Your CMMS

Breakdown history per machine and fault, beside the work orders your maintenance system already holds.

Out

Your analysis

Excel, CSV, JSON and an open REST API. Your data stays yours.

Your data

Augos-ownedservers in a hosted environment
POPIAand the Augos privacy policy protect it
South Africais where backups are stored
5 yearskept after a contract ends, then deleted

Questions

How it works, answered.

What exactly does an operator do?

Five things on the terminal: log in with a PIN, pick the product or job, and see an interruption logged without a code. Then give a reason when a stop asks for one, and end the job. No paper.

Do we need to connect it to our PLC or SCADA?

No. It needs a power supply near the bottleneck and a count sensor on it. Counts, runs and stops come from that sensor, so no machine programming is involved.

How soon will we see something useful?

A ranked list of losses within days of go-live. Benchmarks for each stop reason need at least 10 events, so frequent stops qualify first.

What is an interruption?

A stop shorter than your stop threshold: counted and timed automatically, without asking the operator for a reason. Longer stops ask for one.

Go deeper

The pages behind this one.

How losses are valued and benchmarked, what is measured and what is a setting, how your team learns the terminal, and the reference version of every report.

See it on one of your lines.

Thirty minutes with a manufacturing specialist, using your products and stop list.

  • The terminal, the record and the reports
  • What your install would need
  • Prices in rand, ex VAT, per line

A manufacturing specialist replies within two business hours to set a 30-minute call.