Bulk and historical exports, including deactivated sites

Large historical exports can be downloaded from Data Download. If you are unsure, email support@augos.io with the four scoping answers (points, sites, format, interval) and the period. Expect a few days for a multi-site, multi-year pull.

When you need this

• Transferring history into your own system.
• A year or more of interval data for an engineering or feasibility study.
• Data for a site that has been deactivated and no longer appears in your meter list.

Deactivated sites

A deactivated site drops off your self-service meter list, but the data is retained. Ask and it can be requested from the archive and delivered, including at one minute resolution.

What to expect

• Volume matters. A year of interval data for one point is a large file. Augos splits large pulls into chunks by quarter or by point rather than sending one file that will not deliver by email.
• Granularity is the thing to be explicit about. "Interval data" has been read as daily by one party and as minute by another in the same thread, and a year of the wrong granularity is a wasted week. State the interval in words: minute data, half hour, hourly.

What to send

1. Which points: main points only, or sub-points too.
2. Which sites.
3. Comma separated values or Excel.
4. The interval.
5. The exact start and end dates.
6. What the data is for, if it helps. A feasibility study and a billing archive want different things and saying so lets support flag a mismatch early.

Good to know

• Filled or interpolated values carry a flag in the export. If the data is going into a baseline or a measurement and verification exercise, filter on it. See Downloading your data.
• If you are leaving the platform, ask for the export before deactivation rather than after. It is simpler for everyone, though the archive route does work.

Still stuck

Email support@augos.io with the six items above.