Knowledge base / Support / Cost allocation and tenant billing
Cost allocation and tenant billing
Dividing one utility account across tenants, departments or cost centres, and getting the monthly report out without emailing anyone.
Cost Allocation is showing no data, or missing sub-sites
Open the three-dot menu and choose Recalculate.
Custom billing periods, and splitting an account
Billing tenants on a 19th-to-19th cycle rather than the calendar month?
Pulling your Cost Allocation yourself
Log in, open Cost Allocation, change the month, and download the PDF from the three-dot menu.
Reallocating meters between cost centres
Say whether the change applies from the beginning of the record or from a specific date.